Tourism & Hospitality
Run hotels, tours, transfers and retail locations on a single operational backbone that keeps inventory, pricing and guest data in sync.
Live Operations Overview
Real-time dashboard
Why tourism operations break at scale
Most tourism and hospitality businesses grow on top of disconnected systems: one tool for bookings, another for transfers, a separate channel manager, and spreadsheets to hold everything together.
Inventory gets overbooked, transfers are missed, and nobody sees the full picture of occupancy, capacity, and revenue across properties and services.
As your business expands, these fragmented tools create bottlenecks: communication breaks down between departments, real-time data becomes impossible to access, and critical decisions are made based on outdated information.
Hexx-ERP connects hotels, tours, vehicles and partners into one operational flow—so you can grow without losing control.
Before vs After Hexx-ERP
- Overbookings and manual corrections
- Isolated systems for hotels, tours and transfers
- Last-minute scrambling when plans change
- No single source of truth for availability
- Operations and finance never see the same numbers
- Shared inventory and availability across services
- Bookings, changes and cancellations flow into one system
- Live visibility for operations, finance and partners
- Fewer surprises, more predictable guest experiences
- A single platform for day-to-day operations
Operations connected across every team
Hexx-ERP sits in the middle of your hospitality business—connecting bookings, rooms, vehicles, tours, partners and payments into one coherent flow.
Bookings
- Direct bookings
- OTAs & channel manager
- B2B contracts
Stays & Rooms
- Room assignment
- Housekeeping status
- Late check-in/out
Tours & Experiences
- Schedules, capacity, guides
- Weather or location constraints
- Guide assignment and availability management
Vehicle Fleets & Transfers
- Shuttles, private transfers
- Route planning and timing
- Driver scheduling and vehicle maintenance tracking
Partners & Agencies
- Commission tracking
- Allotments and B2B rates
- Real-time availability sharing with partners
Finance & Billing
- Turn operational events into revenue
- Visibility into profitability per line
- Automated invoicing and payment reconciliation
Built for real tourism and hospitality scenarios
From a single boutique hotel to multi-city operations with fleets and tours, Hexx-ERP adapts to the way you actually work.
Hotels & Resorts
- Manage stays, room inventory, and packages in one place.
- Coordinate housekeeping, front desk, and finance on the same data.
Boutique & City Hotels
- Tight control over occupancy and pricing in high-demand locations.
- Support for walk-ins, corporate guests and events.
Vehicle Fleets & Transfers
- Plan shuttles, airport transfers and private trips with live capacity.
- Match vehicles and drivers to bookings without spreadsheets.
Tours & Experiences
- Handle fixed departures, private tours and last-minute changes.
- Track capacity, guides and add-on services per booking.
Multi-property Groups
- Central view of occupancy, revenue and performance by property.
- Standardized processes with local flexibility.
Retail & Ancillary Services
- Capture revenue from extras: spa, F&B, rentals, tickets.
- Link every add-on back to the guest or booking.
A connected journey from first search to final invoice
Hexx-ERP follows the guest across channels, properties and services—so your teams see one consistent story instead of disconnected bookings.
Search & Quote
Rate and availability checks from a single source of truth.
Booking
Room, tour and transfer reserved in one flow.
Pre-arrival
Upsell offers, changes and confirmations stored in one place.
Stay & Activities
Stays, tours, and extras linked to the same profile.
Transfers & Check-out
Coordinated transfers and clear billing at departure.
Post-stay
Feedback, loyalty and re-booking opportunities are captured.
Capacity, pricing and schedules on the same screen
Rooms, vehicle seats, tour spots and add-ons all draw from the same capacity model—so you see what is really available before you confirm.
- Central capacity model for rooms, vehicles and tours
- Dynamic pricing inputs from occupancy, demand and seasons
- Blackout periods and operational constraints handled by rules
- What-if scenarios for promotions and agency deals
Today's Capacity Usage
Daily work organized for every team
Front desk, housekeeping, fleet coordinators and tour leads work from the same live task board instead of scattered notes and chats.
Today
Prepare room 304 – early check-in
Airport transfer – 14:20 arrival
Sunset cruise – 18:00 departure
VIP guest arrival – suite 501
In Progress
City tour – 16:00, 12 guests
Hotel to airport – 3 vehicles
Housekeeping – floor 5 priority
Restaurant booking confirmation – 8 guests
Completed
Morning airport shuttle – completed
Beach excursion – all guests returned
Room service setup – 15 rooms
Guest check-out completed
Hexx-AI for tourism decisions that can't wait
With Hexx-AI inside Hexx-ERP, you can react to demand changes, no-shows and last-minute bookings without refreshing spreadsheets all night.
- Dynamic pricing suggestions based on occupancy and demand
- Recommendations for when to open or close certain channels
- Alerts for overbookings, underused capacity or risky itineraries
- Scenario analysis for agency deals and seasonal packages
- Automated capacity optimization across rooms, vehicles and tours
- Real-time revenue impact predictions for pricing decisions
- Intelligent guest behavior analysis for personalized upselling
AI Recommendations
Tourism operations that stay in sync with finance and workflows
Because the Tourism & Hospitality module shares the same data model as the rest of Hexx-ERP, you never have to reconcile bookings with finance or operations by hand.