Responsible AI Policy

HexxLock is committed to the responsible, lawful, and ethical development and deployment of artificial intelligence systems. This Responsible AI Policy defines the principles, governance framework, and operational boundaries that guide all AI-enabled technologies developed or operated by HexxLock.

Last updated: March 2025

1. Purpose and Scope

This policy applies to all artificial intelligence, machine learning, and automated decision-support systems developed, deployed, or operated by Hexxlock Teknoloji Limited Şirketi.

The purpose of this policy is to ensure that AI systems are:

  • Lawful
  • Transparent
  • Accountable
  • Human-centered
  • Aligned with public interest and regulatory expectations

2. Role of Artificial Intelligence at HexxLock

HexxLock AI systems are designed primarily as decision-support tools. They assist human operators by:

  • Analyzing complex data
  • Identifying patterns and risks
  • Supporting operational and strategic decisions

AI systems do not replace human responsibility.

3. Human Oversight and Control

Human oversight is a non-negotiable requirement for all HexxLock AI systems.

  • All AI outputs are subject to human review
  • Critical decisions require explicit human approval
  • Responsibility remains with authorized human operators

Where autonomous operation is technically enabled, it is:

  • Explicitly authorized by the customer
  • Clearly defined within contractual agreements
  • Subject to continuous monitoring and override mechanisms

4. Lawful and Ethical Use

HexxLock strictly prohibits the use of its AI systems for purposes that:

  • Violate applicable laws or regulations
  • Contravene international norms or public policy
  • Infringe fundamental rights or freedoms

HexxLock will not engage in, support, or continue relationships involving unlawful or unethical AI use cases.

5. Restricted and Prohibited Use Cases

HexxLock explicitly refuses AI use cases that are:

  • Prohibited by national or international law
  • Restricted by governmental or regulatory authorities
  • Incompatible with ethical or societal standards

If such use is proposed, HexxLock reserves the right to:

  • Decline engagement
  • Terminate discussions
  • Suspend or terminate contractual relationships

6. Transparency and Explainability

HexxLock aims to ensure that AI systems are:

  • Understandable by authorized users
  • Explainable within reasonable technical limits
  • Documented in terms of intended use and limitations

Transparency is balanced with security, intellectual property protection, and system integrity.

7. Data Governance and Integrity

AI systems rely on high-quality and lawfully obtained data.

HexxLock applies data governance principles including:

  • Lawful data sourcing
  • Purpose limitation
  • Data minimization
  • Integrity and accuracy controls

Training and operational data are handled in accordance with contractual and legal obligations.

8. Bias, Fairness, and Risk Mitigation

HexxLock recognizes the risks of bias and unintended outcomes in AI systems.

Mitigation efforts include:

  • Design-time risk assessment
  • Monitoring of AI outputs
  • Human review of high-impact decisions
  • Continuous improvement of models and processes

Absolute neutrality cannot be guaranteed; responsibility and oversight remain essential.

9. Accountability and Responsibility

HexxLock maintains internal accountability structures to ensure:

  • Clear ownership of AI systems
  • Defined escalation paths
  • Documented decision-making processes

Customers retain responsibility for decisions made using AI outputs unless otherwise agreed in writing.

10. Security of AI Systems

AI systems are protected through:

  • Access controls
  • Monitoring mechanisms
  • Secure deployment practices
  • Controlled configuration management

Security considerations are integral to AI lifecycle management.

11. Customer Engagement and Governance

AI capabilities, limitations, and risks are communicated to customers through:

  • Technical documentation
  • Contractual agreements
  • Governance discussions during project engagement

Deployment models are customized based on customer requirements and regulatory context.

12. Continuous Review and Improvement

This Responsible AI Policy is reviewed periodically to reflect:

  • Legal and regulatory developments
  • Technological advancements
  • Societal expectations
  • Operational experience

Updates are published as necessary.

13. Contact

For inquiries regarding this Responsible AI Policy or AI governance matters:

  • compliance@hexxlock.com
  • legal@hexxlock.com