Tourism Digitalization
Platform

Hexxlock's Tourism Digitalization Platform brings hotels, tours, transfers, agencies and partners onto a single, data-driven foundation. Instead of disconnected systems and spreadsheets, you get one integrated stack for operations, finance and intelligence — powered by Hexx-ERP and our specialized products for tourism and hospitality. Built for scale and growth.

Download Solution Brief (EN)

Tourism operations cannot scale on spreadsheets.

Most tourism and hospitality businesses are already "using software", but not in a way that truly scales. Hotels, DMCs, agencies and transfer providers all run their own tools, spreadsheets and side systems. Every new season and every new partner adds more complexity on top of the old patchwork.

No single operational view

Daily decisions are made across PMS, OTA portals, transfer systems, email threads and WhatsApp groups. No one sees the full picture in one place.

Manual, error-prone workflows

Allotments, series departures, contracts, commissions and group bookings are tracked by hand. This slows teams down and makes disputes almost inevitable.

Data that cannot be trusted

When every team uses their own files and tools, basic questions — "What did we really sell?", "What do we really owe?" — require days of manual reconciliation.

A platform built for tourism, not just another system.

The Tourism Digitalization Platform is Hexxlock's industry solution for tourism and hospitality operators. It combines Hexx-ERP, tourism-specific modules and advanced analytics into one integrated stack. Instead of forcing your operation into a generic ERP or a generic booking system, we model hotels, tours, transfers, agencies and partners the way they actually work in the field.

You can start with a focused scope — a single hotel group, a DMC, or a set of tours and transfers — and extend the platform step by step. The same foundation then supports multi-property, multi-country and multi-partner operations without re-implementing your core processes every time.

Core capabilities of the Tourism Digitalization Platform.

The platform is designed as a set of connected capabilities, not isolated modules. You can adopt them gradually, but they always share the same data model.

Operational modeling for tourism and hospitality

Model hotels, apartments, villas, tours, activities, transfers and agencies in a single platform. Define how products, seasons, contracts, allotments, release periods and commissions work in your real operation.

Unified bookings and inventory

Manage availability, reservations and capacity for stays, tours and transfers together. Replace conflicting spreadsheets and side systems with a single, consistent source of truth for what is sold, what is confirmed and what is still open.

Partner and contract management

Onboard hotels, DMCs, agencies, suppliers and transport providers with clear contracts, allocations and commercial rules. Connect day-to-day reservations to the terms you negotiated on paper.

Finance, reporting and intelligence

Link bookings and operations to money. Track revenue, margins, commissions, payables and receivables across properties, products, markets and partners. Use built-in reporting and analytics to understand how your tourism business really performs.

Built around real tourism scenarios.

The platform is not a generic "tourism template". It is designed to support the scenarios that operators and partners face every day.

From request to confirmed group series

Handle repeated group departures, room blocks, bus allocations and guide planning in one place. Control pricing, capacity and partner obligations without juggling different systems.

Operating mixed portfolios of hotels, tours and transfers

Combine owned hotels, contracted properties, daily tours and airport transfers in a single operating model. Avoid double-selling, under-utilized capacity and blind spots in profitability.

Consolidating multi-country, multi-partner operations

If you work with agencies, DMCs and suppliers across several destinations, the platform gives you a consistent view of what is being sold, delivered and invoiced — even when local tools and teams differ by market.

For organizations that run tourism at scale.

The Tourism Digitalization Platform is designed for operators that want to move beyond ad-hoc tools and finally own a structured, long-term digital foundation for their tourism business.

Hotel groups and accommodation brands

Bring stays, partner allotments, packages and extras into a single platform connected to finance and analytics.

DMCs and tour operators

Plan and operate tours, series, group movements and experiences on a system that understands your real commercial and operational constraints.

Agencies, wholesalers and consolidators

Manage complex inventories, contract structures and distribution networks with one digital backbone instead of siloed tools.

Public sector and tourism boards

Support regional tourism programs, public–private partnerships and multi-stakeholder initiatives on a platform that can be deployed in cloud, on-premise or hybrid models.

Powered by Hexx-ERP and Hexxlock's AI stack.

Under the hood, the Tourism Digitalization Platform is powered by Hexx-ERP's core and extended with tourism-specific modules, API layers and, where required, AI-driven components. Depending on your architecture, the platform can integrate with Hexxlock products such as Owl Vision (computer vision for situational awareness) or Prowler (attack surface and security scanning) to support security-critical tourism and hospitality environments.

The goal is not to "add AI everywhere", but to apply automation and intelligence where they reduce manual work, improve decision quality and make complex operations manageable for real teams.

From discovery to live operation.

Tourism digitalization is not a one-click project. Hexxlock's approach is to work with you in structured phases: understand your current stack, model your real-world flows, design the target architecture and then roll out the platform in controlled steps.

Discovery & modeling

Map hotels, tours, transfers, agencies and partners, including the way contracts, seasons and financial flows really work today.

Platform design & rollout

Configure Hexx-ERP, tourism modules and integrations to reflect your operation. Start with a pilot scope and carefully expand once teams are comfortable.

Continuous improvement

Use data from the platform to refine products, contracts, capacity planning and digital workflows. Add new modules and markets without redesigning everything from scratch.

Start treating tourism as a platform, not a collection of tools.

If your tourism or hospitality operation has outgrown spreadsheets and disconnected systems, the next step is not "yet another booking tool". It is a platform that understands how hotels, tours, transfers, agencies and partners work together over years — and gives you a digital foundation strong enough to support that.